Legal

Privacy Policy

Last updated: 1 January 2026

Rica Global Technologies ("we", "us", or "Rica Global") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rica-global.com or use any of our products and services.

1. Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, phone number, and company name when you submit an enquiry form or contact us directly.
  • Usage data: pages visited, time spent on pages, browser type, IP address, and operating system — collected through standard web server logs and analytics tools.
  • Account information: usernames and authentication credentials if you access a Rica Global product or administrator area.
  • Communications: content of messages you send to us.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and service requests
  • Provide and improve our products and services
  • Send relevant communications about our services (with your permission)
  • Monitor and analyse usage patterns to improve website performance
  • Comply with legal obligations
  • Protect the security and integrity of our systems

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers: trusted third-party vendors who assist in operating our website or conducting our business, under strict confidentiality agreements.
  • Legal requirements: when disclosure is required by law, court order, or governmental authority.
  • Business transfers: in connection with any merger, acquisition, or sale of company assets.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Contact form submissions are typically retained for up to 24 months.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access the personal data we hold about you
  • Right to request correction of inaccurate data
  • Right to request deletion of your personal data
  • Right to object to or restrict processing
  • Right to data portability

To exercise any of these rights, please contact us at privacy@rica-global.com.

6. Cookies

Our website uses essential cookies necessary for the website to function properly (such as session and CSRF protection cookies). We do not currently use third-party advertising cookies. You can control cookie settings through your browser.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include TLS encryption, secure credential hashing, and access controls.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: